Benefits Administration Specialist

3 days ago

Bengaluru, Karnataka, India beBeeBenefitsAdministration Full time US$ 90,000 - US$ 1,20,000
Job Overview

The role of Benefits Administration Specialist is a crucial position within our organization. This individual will be responsible for managing the administration of employee benefits, including eligibility, coverage, and ongoing maintenance of benefits records.

Key responsibilities include processing benefit enrollments, life events, and terminations in HRMS and related systems, ensuring accurate reflection of payroll elements linked to benefits compensation, and acting as primary liaison with external benefits vendors.

  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.
Vendor & Employee Communications
  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
  • Maintain and update vendor site access and contact information.
System Operations
  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.
Financial Operations
  • Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
Compliance & Reporting
  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.
Required Skills & Qualifications

The ideal candidate brings 4–7 years of experience in end-to-end benefits operations with strong exposure to US and Canadian benefits, hands-on experience with HRIS & benefits platforms, knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures, strong analytical, reconciliation, and problem-solving skills, and excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.

Bachelor's degree in HR, Business, or related discipline is required.

Benefits

This role offers a competitive salary, comprehensive benefits package, and opportunities for growth and development.

Work Arrangements

Work hours: 4 PM IST to 1 AM IST. We offer flexible work arrangements and encourage work-life balance.

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