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Critical Operations Associate

2 weeks ago

Gurgaon, Haryana, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title:

Critical Operations Associate.

About the Role:

We are seeking a highly skilled and organized Critical Operations Associate to join our team. As a critical operations associate, you will be responsible for delivering high-quality services to our customers on a day-to-day basis. This role is perfect for individuals who enjoy working in a fast-paced environment and are able to manage multiple tasks simultaneously.

Your primary focus will be on managing end-customer deliverables, including speaking with customers, processing tasks such as low complexity projects, order management, PO creation, and commercial management. You will also take ownership of ensuring services are delivered within agreed timelines and standards. Additionally, you will work closely with internal and external suppliers to meet customer requirements.

This is an excellent opportunity for those looking to develop their skills and knowledge in contract delivery services. As a CDS associate, you will be at the core of operations, producing CDS deliverables daily. Your interaction with BTGS contract and business management community will have a direct impact on cash flow, margins, and CSAT.

If you possess strong analytical skills, attention to detail, and excellent communication skills, this could be the ideal role for you. A minimum graduate-level education and competence in Windows-based tools (Outlook, Word, Excel, Access) are essential qualifications for this position.

Key Responsibilities:
  • Managing end-customer deliverables, often communicating directly with the customer.
  • Processing tasks including low complexity projects, order management, PO creation, and commercial management in an efficient manner.
  • Ensuring timely delivery of services within agreed-upon standards.
  • Working collaboratively with internal and external suppliers to meet customer needs.
  • Analyzing financial statistics and producing relevant reports.
Requirements:
  • Highly numerate with a strong understanding of Microsoft Excel.
  • Excellent written and spoken English communication skills.
  • Minimum graduate-level education.
  • Competence in Windows-based tools (Outlook, Word, Excel, Access).
Benefits:

This role offers opportunities for professional growth and development in a dynamic work environment. If you are a motivated individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.