Baby Care Expert

1 week ago


Malappuram, Kerala, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,36,00,000
Customer Support Role

About us:

We are a baby tech startup that aims to reimagine the baby nursery with our innovative products.

Our flagship product is a smart crib that monitors and soothes babies, making it easier for parents to care for their little ones.

We value collaboration, creativity, and customer satisfaction above all else.

Job Summary:

  • We are seeking an experienced customer support professional to join our team.
  • This role will involve building strong relationships with customers, empathizing with their needs, and providing timely solutions to resolve any issues that may arise.
  • Key responsibilities include managing incoming chats and emails, addressing customer concerns, and collaborating with cross-functional teams to drive business growth.

Key Skills & Qualifications:

  • Exceptional written communication skills, especially in English.
  • Positive, polite, confident, sincere, and friendly disposition.
  • Ability to solve problems and think quickly on your feet.
  • Flexibility to adapt to changing priorities and meet deadlines.
  • Knowledge of CRM systems is a plus.
  • Bachelor's degree in English, Journalism, or related field preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Quick Facts:

Industry: Baby Tech

Location: Remote with occasional meetings

Follow us on our website



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