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Senior Customer Experience Designer

3 weeks ago

Kolkata, West Bengal, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 40,00,000
AI-Driven Customer Experience Designer

We're on a mission to transform customer interactions into actionable intelligence.

This is an exciting opportunity for a Senior Product Designer who's passionate about simplicity and the potential of generative AI in shaping traditional UX/UI.

You'll be a key partner from day one, leading user research, innovating on our UX, and ensuring our product delivers immediate value.

About the Role

In this position, you'll have the chance to work with cutting-edge technologies and drive adoption through intuitive experiences that encourage ongoing use.

  • Simplify & Drive Adoption: Conduct user research to discover friction points and design fluid experiences that foster engagement.
  • Innovate with Gen AI: Explore how the latest AI trends can be integrated into our product, keeping insights accessible for all.
  • Full Design Ownership: Guide the entire design cycle—from concept and user research to final UI/UX and continuous improvements.
Your Background

To succeed in this role, you should have proven experience in UX design and user research, ideally within startups.

  • Proven track record: In UX design and user research, with a focus on adoption-focused product design and a passion for simplicity.
  • Strong interest: In generative AI and its applications in customer experience.
Ours is a Culture of Clarity

We believe in turning complexity into clarity. If you're energized by the chance to shape the future of AI-powered customer experience and love turning powerful technology into accessible tools—this is the place for you.