
Client Services Professional
10 hours ago
This position offers an exciting opportunity to contribute to the success of our organization by providing exceptional client services and support.
The ideal candidate will possess strong communication skills, be proficient in both Japanese and English, and have a proven track record of delivering excellent results in a client-facing role.
Key responsibilities include:
- Collaborating with account managers to ensure seamless execution and management of ongoing projects
- Providing timely and accurate support to clients through effective communication and issue resolution
- Building strong relationships with clients by understanding their needs and delivering tailored solutions
- Preparing service quotations and managing invoice submissions according to contracts
- Maintaining clear and efficient communication between clients and internal teams
Required Qualifications:
- N1/N2 level Japanese certification reflecting advanced language proficiency
- 1-2 years of experience in a client-facing role, preferably in sales or client services; life sciences experience is a plus
- Advanced MS Office skills, especially in Word and Excel
- Strong organizational abilities and adaptability to changing business needs
Benefits:
This contractor role offers the opportunity to work remotely, with occasional travel required for business or company events. As a key member of our team, you will play a pivotal role in ensuring the success of our clients and contributing to the growth of our organization.
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