Collection Specialist Lead

1 week ago


Kolkata, West Bengal, India beBeeTransformation Full time ₹ 1,13,97,360 - ₹ 1,57,58,400

Reimagining the Order to Cash Experience

We're at the forefront of a new era in collections, leveraging AI and digital innovation to redefine industries. Our mission is to scale advanced technology solutions that empower global enterprises to work smarter and grow faster.

Are you ready to thrive in a fast-paced, tech-driven environment? Do you love solving real-world problems and want to be part of a team shaping the future?

As an Assistant Manager, you'll be responsible for:

  • Applying customer payments accurately and timely, while resolving unapplied cash items according to established policies and procedures.
  • Developing effective customer collection strategies to reduce Days Sales Outstanding (DSO).

You'll build strong relationships with customers through regular phone and email contact, ensuring minimum bad debt risk and achieving assigned collections and call quality targets.

Your responsibilities will also include:

  • Acting in compliance with company goals, policies, and procedures as they pertain to collection activity.
  • Communicating with the Sales Department on past due accounts and informing sales representatives and management of changes in account status.
  • Meeting defined department and individual goals along with assigned month-end reporting deadlines and activity metrics.
  • Maintaining effective and cooperative working relationships within the department and company.

We're looking for someone with:

  • Relevant years of collections experience.
  • Strong attention to detail, goal-oriented, and ability to work independently.
  • Solid Microsoft suite skills, including Excel, Word, and PowerPoint.
  • Solid Google suite knowledge, including G-sheets, Docs, and Slides.

At our organization, you'll have opportunities to:

  • Be a transformation leader, working at the cutting edge of AI, automation, and digital innovation.
  • Make an impact, driving change for global enterprises and solving business challenges that matter.
  • Accelerate your career, getting hands-on experience, mentorship, and continuous learning opportunities.


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