Senior Collection Specialist

2 days ago


Kolkata, West Bengal, India beBeeCollector Full time ₹ 1,04,000 - ₹ 1,30,878

At Genpact, we're driving change and innovation in the collection domain. We're seeking a highly skilled Collections Representative to lead all collection and dispute resolution activities in accounts receivable and related settlement processes.

Responsibilities
  • Collection of invoices and management of all related processes, including dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
  • Effective communication and support of the collection goals, while providing quality customer service and actively pursuing knowledge of skills and tools to be used in all collection efforts.
  • Follow-up with various departments to get supporting documents/info for dispute/deductions resolution.
  • Able to balance, troubleshoot, and resolve recurring or occasional bottlenecks.
Qualifications
  • B.Com Graduation.
  • Excellent Interpersonal Skills.
  • Ability to learn ERP systems.
  • Good analytical and problem-solving skills.
  • Excellent MS Office skills, including MS Excel.
  • Good conceptual knowledge and experience in tax activities preferred.
Why Join Us

We offer a dynamic work environment that values respect and integrity, customer focus, and innovation. Our teams implement data, technology, and AI to create tomorrow, today. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.



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