Transformational Performance Leader

17 hours ago

Mangalore, Karnataka, India beBeeMarketing Full time ₹ 19,50,000 - ₹ 24,60,000
Job Description

About Pixis:

We are a US-based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision-making seamlessly.

Our mission is to develop powerful AI infrastructure that equips marketers across countries with robust plug-and-play AI products, 200+ proprietary, self-evolving AI models without having to write a single line of code.

We have a talented and diverse team of 300+ spread across over 14 geographies focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts.

Key Responsibilities
  • Manage customer experience, upsell/cross-sell, and maintain net promoter score hygiene.
  • Analyze data and insights to drive customer growth success and marketing strategies.
  • Play a key role in goal setting and strategy for all accounts and track the success of Pixis solutions provided to the customer.
  • Act as an AI marketing solutions expert to identify, create, and implement marketing solutions achieving measurable business results for our partners.
  • Design metrics and measures for determining ROI on Pixis products and become an evangelist for all Pixis products educating clients on product solutions and best practices.
  • Effectively address customer satisfaction and manage diverse issues until resolved, coordinating internal resources interacting with each customer.
  • Understand and assess customer requirements, level of adoption of the service, and assess risk in renewing the current contract.
  • Build thorough understanding of client's brand, business, customers, and competitive landscape providing strategic guidance in building requisite digital marketing initiatives.
  • Develop industry best practices, media strategies, and benchmarking initiatives for various business use cases. Conduct knowledge sharing sessions with team members, develop analytical frameworks, and research protocols.
  • Generate reports and present performance snapshots to internal stakeholders.
Requirements
  • Proven track record of hitting and overachieving retention and growth targets.
  • Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc., and analytic tools such as Omniture, GA, Appsflyer, Kochava, etc.
  • Achieving revenue targets for customers on a timely basis.
  • Problem solver who can independently translate high-level goals into actionable plans.
  • Growth mindset - creative and diligent. Be able to multitask, prioritize, rapidly iterate, and manage communications with different functions in a fast-paced startup environment.

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