Technical Support Specialist

5 days ago

Hyderabad Bengaluru Chennai, India beBeetechnical Full time ₹ 9,00,000 - ₹ 15,00,000

Job Opportunity:

We are seeking a highly skilled and experienced Technical Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional technical support and service to our customers, ensuring their equipment operates smoothly and efficiently.

About the Role:

  • This is an exciting opportunity to work with a dynamic team and contribute to the delivery of high-quality technical support services.
  • The successful candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Key Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, and on-site visits.
  • Analyze and troubleshoot technical issues, identifying solutions and implementing repairs as necessary.
  • Collaborate with internal stakeholders to resolve complex technical issues and improve overall system performance.
  • Maintain accurate records of service activities, including reports and documentation of parts used.

Requirements:

  • Degree in a relevant field, such as mechanical or electrical engineering.
  • Proven experience as a Technical Support Specialist, with a focus on both mechanical and electrical systems.
  • Strong diagnostic and troubleshooting skills, with the ability to analyze complex technical issues.
  • Excellent customer service and communication skills, with the ability to work effectively with internal stakeholders.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Benefits:

  • Ongoing training and development opportunities to enhance technical skills and knowledge.
  • A competitive salary and benefits package, reflecting your value to the organization.
  • The opportunity to work with a dynamic team, contributing to the delivery of high-quality technical support services.

Skills Required:

  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Professional Development:

  • Ongoing training and development opportunities to enhance technical skills and knowledge.
  • Access to industry-leading tools and technologies, enabling you to stay up-to-date with the latest developments and advancements.

Apply Now:

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