
Content Excellence Specialist
10 hours ago
We are seeking a highly skilled Senior Content Specialist to join our team. As a key member of our content team, you will be responsible for creating high-quality content that resonates with our customers.
The ideal candidate will have a keen eye for detail and excellent written and spoken English skills. You will work closely with hotels to understand their requirements and develop tailored content solutions.
- Develop an in-depth understanding of our content management system and provide training sessions for large clients.
- Respond to and resolve customer queries and issues received via our ticketing system and chat.
- Oversee and manage the customer experience of key customers, including project management, resource assignment, and timely deliveries of projects.
Key qualifications include:
- A keen eye for detail and ability to scrutinize for quality.
- Excellent written and spoken English skills.
- Project management skills.
- Strong communication skills.
- Bachelor's degree in Journalism, Mass Comm, or related field with English as the first language.
We offer a dynamic and collaborative work environment where you can grow your skills and expertise. If you are passionate about creating high-quality content and delivering exceptional customer experiences, we encourage you to apply.
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