Expert Linux Support Specialist

3 days ago


Pune, Maharashtra, India Red Hat India Private Limited Full time

About the Role

We are seeking a highly skilled Expert Linux Support Specialist to join our team at Red Hat India Private Limited in Pune, India. As an Expert Linux Support Specialist, you will play a key role in providing technical support for our enterprise customers, working with them across the globe on a 24x7 basis.

Your Responsibilities

  • Provide technical support and guidance to Red Hat enterprise customers via phone, email, or online platforms.
  • Work closely with customers to troubleshoot complex technical issues, develop solutions, and improve customer satisfaction.
  • Collaborate with internal teams, including engineering and development, to promote creative solutions and improve customer experience.
  • Contribute to the global Red Hat knowledge management system while working on customer issues.

Requirements

  • 3+ years of Linux experience in the enterprise sector with excellent administration skills.
  • Thorough knowledge of the Linux kernel, networking, and memory management.
  • Excellent troubleshooting skills and a passion for problem-solving and investigation.
  • Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus.

What We Offer

As an Expert Linux Support Specialist at Red Hat India Private Limited, you can expect a competitive salary range of ₹12-18 lakhs per annum, depending on your experience and qualifications. In addition to a generous compensation package, we offer a range of benefits, including opportunities for professional growth and development, a dynamic and inclusive work environment, and a chance to work on cutting-edge technologies.

About Us

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. With offices in over 40 countries, we offer a flexible work environment that allows you to choose the setup that suits you best.



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