Linux Support Specialist
3 weeks ago
About the Role
We are seeking a skilled Linux Support Specialist to join our team at LifeMagic Group.
Key Responsibilities:
- Diagnose and resolve customer-reported issues on Oracle Linux and its components.
- Work in partnership with customers, other support teams, and developers to deliver high-quality support.
- Exercise and grow diverse skills to continually improve support delivery.
Requirements:
- Bachelor's degree in Computer Science or Information Technology.
- Minimum 2-3 years of hands-on experience in SQL, Linux, and programming languages.
- Fundamental understanding of IT service management and ITIL.
- Knowledge of database technologies like Oracle, SQL, and JDBC.
Working Conditions:
- 24/7 shift pattern on a rotational schedule.
- Covering weekends and public holidays.
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