IT Support Specialist

4 weeks ago


Pune, Maharashtra, India Vyom Labs Pvt Ltd Full time

Job Title: IT Support Specialist

Job Description:

We are seeking an IT Support Specialist to join our team at Vyom Labs Pvt Ltd. The ideal candidate will have excellent communication skills and a strong understanding of IT concepts.

Key Responsibilities:

  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot and resolve hardware and software issues
  • Install and configure software and hardware
  • Develop and maintain documentation for IT procedures

Requirements:

  • 1-6 months of experience in IT support
  • Excellent communication and problem-solving skills
  • Strong understanding of IT concepts, including Windows, Linux, and networking

Preferred Qualifications:

  • Knowledge of DevOps, Azure, or Linux
  • Experience with remote support tools, such as GoToAssist or Bomgar
  • Knowledge of ITIL or other IT service management frameworks

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your resume and a cover letter to [insert contact information]. We look forward to hearing from you


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