Leadership Trainer Role

Leadership Trainer Opportunity

We are seeking an experienced and skilled Leadership Trainer to join our team. As a Leadership Trainer, you will be responsible for developing and delivering impactful training programs for employees and agents in the life insurance sector.

• Developing and delivering effective training modules for Agent Advisors and ADMs
• Conducting induction and on-boarding training programs
• Training on selling skills
• Training on all MLI Insurance products and processes
• Training on all MLI Digital tools and Assets
• All other training programs as outlined in the Agent and ADM learning journey
• Conducting GID s and IID s
• Conducting PRP and FOD as and when required

In addition, you will be responsible for conducting training in blended delivery format, which includes delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings. You will also develop facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions.

• Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings
• Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions

You will also be responsible for administrative tasks, including managing digital assessments amongst Agents and ADMs, driving self-learning among Agents and ADMs, calendaring and effectively planning all training sessions with the OH / OHs, and delivering all training adhering to the training calendar designed.

• Manager-trainer to drive adoption of the digital learning platform across all roles
• Responsible for driving digital assessments amongst Agents and ADMs
• Responsible for driving self-learning among Agents and ADMs
• Responsible for calendaring and effectively planning all training sessions with the OH / OHs
• Responsible for delivering all training adhering to the training calendar designed
• Responsible for driving business performance of all learners
• Responsible to drive attendance to all training sessions
• Responsible to capture attendance in TMS/ELM within the stipulated time defined
• Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office
• Responsible to plan travel for training sessions in various locations as required

Furthermore, you will be responsible for looking after training logistics, scheduling training sessions, ensuring wider participation of agents in programs, and ensuring set-up of SMART Classroom is in place before commencing a session.

• Schedule training sessions
• Ensure wider participation of agents in programs
• Ensure set-up of SMART Classroom is in place before commencing a session

You will also be responsible for monitoring progress of agents on a continuous basis, seeking regular feedback from agents, Sales Managers, Partner and Managing Partner, ensuring that agents follow moral and ethical standards when dealing with clients, and monitoring Agent development.

• Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
• Ensure that agents follow moral and ethical standards when dealing with clients
• Monitor Agent development

Last but not least, you will be responsible for updating training material, reviewing present training material, scanning environment, incorporating feedback from Agents, Customers, SMs, Ps, MPs, ensuring that the agents get updated and continuous information on MLI products, and facilitating self-development of agents.

• Review present training material
• Scan environment
• Incorporate feedback from Agents, Customers, SMs, Ps, MPs
• Ensure that the agents get updated and continuous information on MLI products
• Facilitate self-development of agents

Key Skills Required:

• Industry Knowledge Strong understanding of life insurance products, regulations, and market trends.
• Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience.
• Presentation Skills Skilled in creating and delivering effective training sessions and workshops.
• Coaching and Mentoring Ability to guide and motivate employees, helping them improve their skills and performance.
• Product Knowledge Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques.
• Training Development Experience in designing training materials, modules, and assessments tailored to the audiences needs.
• Adaptability Ability to adjust training methods and content to fit different learning styles and levels.
• Sales Skills Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space.
• Problem-Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively.
• Technology Proficiency Familiarity with e-learning platforms, learning management systems (LMS), and other training tools.
• Interpersonal Skills Strong relationship-building skills to connect with trainees and collaborate with other departments.
• Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement.

Desired Qualification and Experience:

• Graduate in any discipline
• At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus