Crm Specialist

7 days ago


Delhi, Delhi, India Nexa - Digital Marketing Full time
Nexa - Digital Marketing is seeking a skilled CRM Specialist to join our team.

We are looking for a highly motivated and experienced professional to help us implement and optimize our HubSpot CRM system. As a CRM Specialist, you will be responsible for setting up and maintaining the CRM backend account system, cleaning and organizing data files, and creating and managing workflows, email campaigns, and other system automations.

Key Responsibilities:
  • Setting up the CRM backend account system according to client needs and industry best practices.
  • Cleaning and organizing data files for importing data into the CRM system.
  • Maintaining clean and accurate data within the CRM system, including updating existing records and identifying and resolving data inconsistencies.
  • Understanding the requirements of a client's Sales, Marketing, and Customer Success teams and setting up their CRM account to meet these requirements.
  • Creating and managing workflows, email campaigns, and other system automations within HubSpot.
  • Creating reports and dashboards to track key performance metrics for the client.
  • Assisting senior members in the team in analyzing data to identify trends and opportunities for client improvement.
  • Assisting senior members in the team in developing handover documents at the end of each onboarding summarizing all of the onboarding project work for the client.
Requirements:
  • Minimum of 3 years of experience in a related field.
  • Bachelor's degree or higher in Marketing, Technology, Computer Science, or related field.
  • Strong understanding of HubSpot CRM and its functionalities, including Sales, Marketing, and Service Hubs.
  • Experience with other CRM systems is a plus.
  • Knowledge of developer tools, API integrations, and/or webhook is a plus.
What We Offer:
  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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