Senior Collections Specialist
4 weeks ago
Palo Alto Networks is seeking a highly motivated Collections Analyst III to join our team in Bangalore, India.
Your Impact:
- Full collections responsibility for an assigned portfolio of accounts
- Global coordination of processes with the team in the US
- Establish excellent relationships with assigned customer portfolio to ensure future payment compliance
- Schedule and host conference calls with customers and support primes as needed
- Drive customer account reviews with management
- Take actions to encourage timely payments
- Resolution of discrepant invoices, reconciling and matching debits/credits
- Partner cross-functionally with Accounts Receivable, Business Units, Sales, Tax and IT departments to resolve collection matters
- Monitor accounts to identify past due balances
- Ensure compliance with SOX 404 key controls
Qualifications:
- Bachelor's degree in Accounting or Finance or relative area with 5+ years experience or 6+ years of related experience in lieu of a degree (high tech company experience preferred) or equivalent military experience required
- Experience with SAP ERP
- Business acumen that affords you proficiency in business writing and speaking in English - if you know other languages, that would be a plus
- Excellent communication skills (written and oral)
- Critical thinker with a risk-based approach mindset and strong problem-solving skills
- Ability to build relationships across multiple functions and implement new processes
- Strong organizational skills with the ability to manage competing priorities and execute with accuracy and efficiency
- Intermediate to advanced Excel skills required
- Proficiency in Google Suite a plus
- Proficiency in GetPaid a plus
About the Team:
Palo Alto Networks is a global cybersecurity leader that takes pride in its commitment to innovation and its passion for customer satisfaction.
About Palo Alto Networks:
We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
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