Travel Industry Team Manager
1 month ago
About the Role
The Customer Services department at Etraveli Group is dedicated to enhancing the customer experience through ongoing efforts to implement improvements and drive positive change. We're seeking a dynamic Team Leader to guide and inspire our dedicated team.
Key Responsibilities
- Team development and support
- Deliver training on the job
- Discuss and set personal targets with team members
- Monitor team performance and behavior
- Evaluate team members' performance and provide feedback
- Organize and run regular team meetings and one-on-ones
- Assess received feedback from clients and colleagues
- Prepare reports and discuss performance with the Assistant Manager
Requirements
- Minimum 2 years of team handling experience
- Minimum 2 years of experience in GDS (Sabre, Amadeus, or Galileo)
- Windows, MS Office, Google Applications (expert)
- Fluent in English - any additional language will be considered a plus
- Team player
About Etraveli Group
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Our diverse team of over 2500 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.
Why Join Us
We value diversity and pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensuring equality and promoting diversity in the workplace at every selection stage.
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