Travel Industry Liaison Specialist
1 week ago
Company Overview:
IGT Solutions is a leading provider of innovative solutions in the travel industry, dedicated to delivering exceptional customer experiences.
Salary: ₹ 3.5 - ₹ 4.5 Lakh per annum
Job Description:
We are seeking a highly skilled and motivated Travel Consultant to join our team in Pune. As a key member of our Customer Support department, you will be responsible for handling inbound calls from customers worldwide related to pre- and post-travel products.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently.
- Work closely with internal teams to resolve complex customer queries and escalate issues when necessary.
- Develop and maintain strong relationships with customers through proactive communication and issue resolution.
Requirements:
- Bachelor's degree in any discipline or equivalent experience.
- Excellent written and oral communication skills in English.
- Good analytical and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in MS Office, PowerPoint, Excel, Outlook, and other relevant tools.
Benefits:
- A competitive salary package, including performance bonuses.
- Opportunities for professional growth and development within a dynamic organization.
- A supportive and collaborative work environment.
How to Apply:
Interested candidates should walk-in directly to our office at Ground Floor, IGT Solutions, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune on Wednesday between 10:00 AM and 5:00 PM.
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