Travel Industry Liaison Specialist

1 week ago


Pune, Maharashtra, India IGT Solutions Full time

Company Overview:

IGT Solutions is a leading provider of innovative solutions in the travel industry, dedicated to delivering exceptional customer experiences.

Salary: ₹ 3.5 - ₹ 4.5 Lakh per annum

Job Description:

We are seeking a highly skilled and motivated Travel Consultant to join our team in Pune. As a key member of our Customer Support department, you will be responsible for handling inbound calls from customers worldwide related to pre- and post-travel products.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently.
  • Work closely with internal teams to resolve complex customer queries and escalate issues when necessary.
  • Develop and maintain strong relationships with customers through proactive communication and issue resolution.

Requirements:

  • Bachelor's degree in any discipline or equivalent experience.
  • Excellent written and oral communication skills in English.
  • Good analytical and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in MS Office, PowerPoint, Excel, Outlook, and other relevant tools.

Benefits:

  • A competitive salary package, including performance bonuses.
  • Opportunities for professional growth and development within a dynamic organization.
  • A supportive and collaborative work environment.

How to Apply:

Interested candidates should walk-in directly to our office at Ground Floor, IGT Solutions, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune on Wednesday between 10:00 AM and 5:00 PM.



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