Senior Customer Engagement Specialist

2 days ago

Surat, Gujarat, India beBeeCustomerRelationshipManagement Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Relationship Management Professional

This full-time, on-site role will be responsible for developing and managing CRM strategies to foster strong customer relationships.

Key Responsibilities:
  • Oversee customer interactions and collaborate with sales and marketing teams.
  • Analyze customer data to identify trends and insights that inform business decisions.
Required Skills:
  • Excellent analytical skills for data analysis and creating actionable insights.
  • Strong communication skills for effective customer engagement.
  • Experience in sales and market segmentation.
  • Project management capabilities.
  • Excellent organizational and multitasking abilities.
  • Bachelor's degree in Business Administration, Marketing, or a related field.

The ideal candidate will possess excellent interpersonal skills and the ability to work collaboratively in a team environment. Strong problem-solving skills and adaptability are also essential for success in this role.

What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

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