B2C Customer Engagement Specialist

3 days ago

Surat, Gujarat, India beBeeCustomerEngagement Full time ₹ 40,00,000 - ₹ 75,00,000

Job Title: B2C Customer Engagement Specialist

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We are seeking a highly motivated and results-driven B2C Customer Engagement Specialist to join our team. As the face of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving sustainable financial growth through boosting sales and forging lasting connections.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be proficient in CRM software and possess a strong understanding of customer needs and behaviors.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and contributing to the success of our organization.

About the Role:

The key responsibilities of this role include:

  • Driving sales growth through proactive customer engagement and lead generation.

  • Fostering strong relationships with customers to build trust and loyalty.

  • Providing timely and effective responses to customer inquiries and feedback.

  • Collaborating with cross-functional teams to ensure seamless customer experiences.

  • Analyzing customer data to identify trends and opportunities for improvement.

Requirements:

To be considered for this role, you must have:

  • At least 6 months to 2 years of experience in a customer-facing role.

  • A degree in Electrical Engineering or a related field.

  • Proficiency in MS Office and CRM software (e.g., Salesforce).

  • Excellent communication and interpersonal skills.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • A best-in-industry salary as per experience.

Contact Information:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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