E-commerce Operations Manager
7 days ago
About the Role
RBS Retail Efficiency & Paid Selling Partner Services (PSPS) team is seeking a seasoned E-commerce Operations Manager to join our team. As a key member of the team, you will be responsible for driving retail efficiency and paid selling partner services initiatives.
The ideal candidate will have a strong background in e-commerce operations, with experience working with multiple teams and driving execution in high-volume operational environments. You will be expected to deliver solutions and programs that are technology-based, highly scalable, and customer-focused.
Key Responsibilities:
- Partner with Amazon Retail and 3P teams to identify opportunities for automation and process improvement.
- Owning end-to-end automation via Sapien by collaborating with Business, Tech, and other partner Amazon teams.
- Drive meaningful automations to improve productivity gains for business teams and reduce costs.
Candidate Profile
We are seeking a highly motivated and experienced professional with the following qualifications:
- At least 3+ years of experience in e-commerce operations and program management.
- Strong e-commerce operations skills with the ability to influence internal and external stakeholders.
- Able to lead at both strategic and tactical levels, diving deep into business and technical domains.
- Excellent networking and communication skills, with the ability to work effectively with multiple teams.
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