
Global Hardware Asset Management Professional
1 week ago
Hardware Asset Management & CMDB Specialist
Location: Various Global Locations
Key Responsibilities:- - Manage end-to-end delivery of HAM and CMDB engagements.
- - Configure robust Identification and Reconciliation rules.
- - Monitor CMDB health and resolve data conflicts.
- - Define standard Configuration Items, CI relationships, and classification schemas.
- - Develop process documentation, policies, and compliance frameworks.
- - Create application maps using ServiceNow Service Mapping.
- - Customize ServiceNow environments including scripting and automation.
- - Design reports and dashboards for decision-making.
- - Identify opportunities for continuous service improvement.
- - At least 3 years of experience in this field.
- - Strong expertise in ServiceNow HAM and CMDB modules.
- - Proven ability to drive operational excellence in IT asset management.
- - Deep understanding of CMDB architecture and CI types.
- - Experience handling large-scale data integration tasks.
- - Excellent documentation skills.
- - Strong communication abilities across global teams.
- - Experience with Service Mapping configuration.
- - Ability to write custom scripts within ServiceNow.
- - Background in ITIL practices and frameworks.
Note: The above job responsibilities and qualifications are subject to change based on the company's needs. We reserve the right to modify or add to this job description at any time without notice.
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