Technical Product Trainer

4 weeks ago

Bengaluru, Karnataka, India Tejas Networks Full time
About Us

Tejas Networks is a global leader in broadband, optical, and wireless networking solutions. Our focus on innovation and R&D has enabled us to design and manufacture high-performance networking products for telecommunications service providers, internet service providers, utilities, defense, and government entities worldwide.

We are part of the Tata Group, with Panatone Finvest Ltd. being the majority shareholder. Our extensive portfolio of leading-edge telecom products is based on the latest technologies and global standards, with IPR ownership. We have shipped over 900,000 systems across the globe with an uptime of 99.999%.

Our Mission

We are committed to creating a connected society through our innovative solutions. Our unified network management suite simplifies network deployments and service implementation across all our products, with advanced capabilities for predictive fault detection and resolution.

Why Work with Us

We offer a unique opportunity to work with cutting-edge technologies, alongside some of the industry's brightest minds. From 5G to DWDM/OTN, switching and routing, we work on technologies that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we're constantly pushing boundaries to achieve more.

Job Description

We are seeking a Technical Product Trainer for Fixed and Wireless Network solutions for Tejas Networks. This position requires an understanding of telecom carrier and enterprise networks, industry challenges, and market trends, both at a business and technology level.

Key Responsibilities
  • Attend planning meetings to understand new training requests and create or follow training delivery plans in accordance with training requests.
  • Interface with Product Training manager/lead, testing, and design teams to come up with training strategies.
  • Interact with product, engineering, and documentation teams to create internal and customer training materials.
  • Manage training delivery, ensure quality, and manage client/customer relationships after training.
  • Support the creation and roll-out of the Learning & Development roadmap that helps the business to scale and our employees to grow.
  • Design and develop learning solutions and programs.
  • Manage curriculum portfolio to ensure accurate training materials and assessments.
  • Prepare training scripts and provide video-based training programs.
Requirements
  • Knowledge of and experience in networking and telecommunications area, radio technology, and LTE/5G specifications.
  • Ability to work and learn independently, mentor, lead, and support training team members.
  • Well-familiarized with creating multimedia presentations or training materials.
  • Create setups in labs as per customer deployment scenarios and perform testing.
  • Willing to travel and train customers on-site.
  • Prepare training scripts and provide video-based training programs.
  • Excellent oral and written communication skills and strong interpersonal skills.
Preferred Qualifications
  • Experience: 1 to 3 years of experience from Telecommunication or Networking background.
  • Education: B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree.
Diversity and Inclusion Statement
  • Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating an all-inclusive environment for all employees.
  • We welcome applicants of all backgrounds regardless of race, color, religion, gender, sexual orientation, age, or veteran status.
  • Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

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