Product Trainer
3 weeks ago
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. We are seeking a skilled Product Trainer to join our team and contribute to our mission of driving real savings, reducing risks, and boosting compliance for our clients.
Key Responsibilities:- Train global clients virtually and conduct Root Cause Analysis to implement Corrective and Preventive actions for any client dissatisfaction, process deviation, or delivery misses.
- Support continuous improvement programs for the team and stay certified on procurement industry practices and Zycus Product suite.
- Participate in daily scrums and one on ones to discuss status updates, action plans, and red flags.
- Be available and open to work in Flexible working hours including night shifts when required.
- 6 to 12 years of product training experience.
- Excellent Communication skills and OCM experience for software/procurement deployments.
- Change Management certification is an added advantage.
- TTT certified preferred.
- Strong grasp of written and spoken English.
Zycus powers its S2P software with the revolutionary Merlin AI Suite, which takes over tactical tasks and empowers procurement and AP officers to focus on strategic projects. Our seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React. We are recognized by Gartner as a Leader in Procurement Software Suites and offer a global exposure to our employees.
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