
HR Business Development Manager
2 weeks ago
Job Opportunity: HR Business Partner
\The ideal candidate will work closely with business leaders to develop and implement effective people strategies. This individual must have hands-on experience managing BPO operations and be well-versed in fast-paced employee environments.
\This role involves partnering with business leaders on HR initiatives aligned with company goals. The successful candidate will manage the entire employee lifecycle, including onboarding, performance management, and retention.
\- Drive people strategies and build a culture of performance and engagement across teams.
- Manage end-to-end HR responsibilities for employees, ensuring seamless day-to-day operations.
- Identify skill gaps and drive capability-building initiatives to enhance employee skills and productivity.
- Collaborate on policy implementation, compliance, and HR process improvements.
- Build strong engagement programs tailored to employee needs.
- Resolve employee relations, grievances, and conflicts fairly and empathetically.
- Work on HR analytics – track key HR metrics like attrition, engagement scores, and productivity trends.
Requirements:
\- 3–8 years of HR experience as an HRBP in the BPO industry.
- Proven experience handling large employee bases (300-500+ employees).
- Strong understanding of BPO workforce dynamics, shift operations, and engagement challenges.
- Excellent stakeholder management skills influencing leadership and frontline employees alike.
- Strong problem-solving, conflict management, and decision-making skills.
- Hands-on experience with HR tools, data reporting, and HRMS platforms.
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