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Customer Relationship Management Assistant

2 weeks ago

Noida, Uttar Pradesh, India beBeeRelationship Full time ₹ 1,00,000 - ₹ 10,00,000
Job Title: Customer Relationship Management Assistant

We are seeking a motivated and enthusiastic individual to join our team in the area of customer relationship management and coordination.

This internship is designed to give you hands-on experience in client interaction, coordination, and backend processes. You will be responsible for maintaining and updating the customer database, supporting engagement activities, coordinating with internal teams, responding to inquiries, and ensuring timely documentation and task follow-through.

The ideal candidate will have strong communication and interpersonal skills, be able to multitask and manage time effectively, and be comfortable with tools like Excel, Google Workspace, and CRM software. Training can be provided as needed.

  • Maintain and update the customer database to ensure accuracy and completeness.
  • Support customer engagement activities including calls, emails, and follow-ups to build strong relationships.
  • Coordinate with internal teams to ensure smooth communication with clients and achieve shared goals.
  • Respond to customer inquiries promptly and professionally to resolve issues efficiently.
  • Help schedule and manage meetings or demos for clients to enhance collaboration.
  • Assist in reporting and analysis of customer feedback and issues to drive continuous improvement.

Requirements:

  • Recent graduate or final-year student looking to gain practical experience in CRM and coordination.
  • Strong communication and interpersonal skills to interact with clients and internal teams effectively.
  • Ability to multitask and manage time effectively to meet deadlines and prioritize tasks.
  • Comfortable with using tools like Excel, Google Workspace, and CRM software to streamline processes and improve efficiency.

Benefits:

  • Paid internship providing valuable work experience and a competitive stipend.
  • Potential full-time role after internship based on performance and availability.
  • Certificate of internship upon completion to demonstrate your skills and achievements.
  • Opportunity to work closely with a dynamic and growing team to learn and grow professionally.