International Customer Service Representative
24 hours ago
We are seeking a highly skilled professional to join our international customer support team.
The ideal candidate will be responsible for providing exceptional service to customers, resolving complex issues efficiently, and maintaining accurate records of interactions.
Key Responsibilities:- Handle international customer calls with professionalism and courtesy.
- Understand customer needs and provide tailored solutions.
- Troubleshoot issues and escalate complex problems when necessary.
- Maintain high-quality call standards and adhere to protocols.
- Meet performance targets for customer satisfaction, call handling time, and resolution.
The successful candidate will possess excellent communication skills, the ability to work in a fast-paced environment, and strong organizational and time management skills.
Required Skills and Qualifications:- Excellent English communication skills.
- Ability to understand and resolve complex customer issues.
- Strong organizational and time management skills.
- Proficiency in technology and software tools.
This is a fantastic opportunity to develop your skills and experience in a dynamic and supportive team environment.
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