Customer Service Representative
13 hours ago
The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience. Strong communication skills, patience, and a willingness to learn are essential.
Key Responsibilities:- Handle inbound and outbound customer calls professionally.
- Assist customers with queries, complaints, and product information.
- Provide accurate and timely responses to customer concerns.
- Maintain records of customer interactions and update databases.
- Escalate complex issues to the concerned department when necessary.
- Deliver excellent service to ensure customer satisfaction.
- Excellent verbal and written communication skills.
- A positive attitude, patience, and problem-solving ability.
- Ability to work in shifts if required.
We are looking for a skilled and enthusiastic individual who is passionate about delivering exceptional customer service. If you have a strong desire to help others and provide solutions, we encourage you to apply.
As a customer service representative, you will play a crucial role in maintaining a positive image of the company. You will be working closely with customers, resolving their queries, and providing them with the best possible solutions.-
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