Customer Journey Lead

Enhance Customer EngagementWe make education accessible and affordable worldwide by collaborating with top-tier universities.Our unique model uses state-of-the-art technology, curriculum innovation, and hands-on instruction to educate individuals across 80+ countries.With over 2,000 employees globally and offices in various locations, we have established a...

We are seeking a Product Manager to drive business growth through superior digital experiences.Customer Experience StrategyOwning, creating and optimizing customer journeys for our banking customers.Key Responsibilities:Credit decision and fraud management on website and mobile platforms.

Imagine crafting journeys that transform client aspirations into unforgettable realities.As an Inside Sales Travel Consultant, you will have the opportunity to design and deliver customized travel experiences that exceed expectations.This role offers a unique chance to develop your skills as a travel architect, leveraging your expertise to create itineraries...

Key Responsibilities:Servicing customers and delivering exceptional results is the main objective of this role. This involves ensuring that all clients are satisfied with the products or services they receive, which directly impacts business growth and revenue.This position plays a crucial part in driving customer retention, reducing churn rates, and...

Role Overview As a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk, Freshchat, Freshcaller, and Freddy AI), you will serve as a trusted product advisor, working closely with Customer Success Managers (CSMs), Account Managers (AMs), Product, Engineering, Support, and other Go-To-Market teams to drive customer success and maximize...

Product VisionaryWe are seeking a highly skilled Product Visionary to lead the development of innovative digital customer life cycle journeys for our customers.This role is instrumental in driving business growth through superior digital experience on all customer onboarding journeys, core capabilities like credit decision, fraud management, IDV and life...

Kickstart Your Journey Tamil Voice Support Associate Job Description/: We are looking for a dedicated Tamil Voice Process Executive to handle inbound and outbound calls, providing excellent customer support in the Tamil language. The role involves assisting customers with queries, resolving complaints, and ensuring a high level of customer satisfaction. You...

Job Title: CRM ManagerThe CRM Manager role is a pivotal position that oversees the optimization of the LeadSquared CRM system to drive customer engagement, retention, and revenue growth. As a bridge between sales, marketing, and support teams, this role ensures effective use of the CRM, maintains data integrity, and delivers actionable insights.Key...

ABOUT SUPEROPS SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial...

Job Title: Customer Support Manager – Real Estate PortalLocation: ChennaiEmployment Type: Full-timeAbout Us:We are a leading real estate portal dedicated to helping buyers, sellers, and renters navigate the property market with ease.With a user-centric approach and innovative solutions, we're growing fast — and we're looking for a proactive Customer...