
Global Customer Experience Consultant
17 hours ago
Are you looking for a new challenge in customer experience and technology consulting services?
Movate is a global company that provides premium service offerings and differentiated value propositions to solve clients' critical business problems proactively.
We are seeking an Engineer L1 - International Voice Process to join our team. In this role, you will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, and clarifying customer inquiries.
The ideal candidate will have 1-4 years of experience in data entry using an alphanumeric keyboard and verifying/proving entered data. You will also be able to learn new concepts quickly and work comfortably with limited supervision in a fast-paced environment.
Responsibilities:
- Review new orders for accuracy and completeness
- Process new orders on a web-based system
- Clarify customer inquiries
- Maintain service levels and high levels of accuracy
- Place orders with partners on a web-based order processing system; Monitor the status of these orders, taking appropriate action depending on the status
Qualifications:
- Any degree
Skills:
- Data entry using an alphanumeric keyboard
- Verifying/proving entered data
- Able to learn new concepts quickly
- Comfortable working with limited supervision
- Strong organizational skills
Benefits:
- Prior experience with Microsoft Office a plus
- Prior experience with Salesforce.com a plus
Movate is an equal opportunity employer and does not discriminate based on sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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