Business Operations Lead

2 weeks ago


Delhi, Delhi, India beBeeClient Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

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The position holder will be responsible for managing a team of 10-20 individuals, planning and achieving client retention and revenue targets. The role involves building productive relationships with clients, hiring and training team members, and ensuring prompt resolution of client complaints.

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Key Responsibilities:

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  • Manage a team of 10-20 individuals to achieve fortnightly and monthly client retention and revenue targets">
  • Build and manage professional relationships with clients">
  • Hire, train, and retain team members by formulating their development plans and ensuring fulfillment of their training needs">
  • Ensure prompt resolution of client complaints and provide consultation on digital marketing solutions">
  • Daily in-person meetings with clients onsite">
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Candidate Attributes:

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  • Experience in sales servicing or retention preferably in BFSI Telecom Ecommerce or Service industry">
  • At least once managed a team of 10 sales professionals">
  • Excellent verbal written communication and presentation skills MBA mandatory">
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