IT Service Desk Professional

About the Role:The IT Service Desk Professional will be responsible for providing first-level technical support, troubleshooting hardware and software issues, and ensuring IT systems run smoothly. This is an exciting opportunity to join HCLTech's team and contribute to our mission of delivering innovative technology solutions.

Job DescriptionWe are seeking a highly skilled Technical Associate to join our Service Desk team as a Service Desk Support Professional. As a key member of our team, you will be responsible for ensuring the 24/7/365 availability of all systems, applications, and infrastructure.Provisioning and de-provisioning of applications following the ITIL...

Job DescriptionAs a Service Desk professional at TCS Hyderabad, you will be responsible for providing technical support to end-users across various locations. This role requires excellent communication skills, problem-solving abilities, and a strong background in desktop engineering.

Job SummaryIT Help Desk Professional needed to provide technical support to clients, troubleshoot issues, and maintain high customer satisfaction. Key Tasks- Respond to client inquiries and resolve technical issues over the phone- Troubleshoot hardware and software problems for desktops and laptops- Collaborate with internal teams to resolve complex...

About the RoleZensar is seeking an IT Service Desk Manager to oversee our IT service desk operations. As an IT Service Desk Manager, you will be responsible for managing our IT service desk team and ensuring that we provide high-quality support to our clients.You will be responsible for monitoring the performance and capacity of our computer systems and IT...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Job DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...

Job Summary:The Team Lead, Managed Services Client Service Desk is an entry-level subject matter expert responsible for taking accountability for the operational management of a team of service desk employees (agents and/or administrators).This role ensures client satisfaction by managing daily operations of the service desk, managing the service desk team,...

About NTT DATA Global Delivery Services LimitedNTT DATA is a leading provider of digital and AI infrastructure. We are committed to helping clients innovate, optimize and transform for long-term success.Job OverviewThe Integrated Services - Service Desk Technician (L1) role provides first line support to resolve customer queries, complaints, basic problem...

Company OverviewTata Consultancy Services (TCS) is a leading global IT services company that has been at the forefront of innovation for over five decades. Our mission is to harness the power of technology to make businesses successful and societies better. At TCS, we believe in empowering individuals to achieve their full potential.Job DescriptionWe are...

Responsibilities : - Serve as the primary point of contact for IT support requests via phone, email, and ticketing system. - Log, categorize, and prioritize incoming support tickets, ensuring timely and accurate resolution. - Provide first-level troubleshooting and resolution for hardware, software, network, and application issues. - Install, configure, and...

About UsTata Consultancy Services Limited (TCS) is a multinational IT consulting and business solutions organization headquartered in Mumbai, India. Founded in 1968 by J.R.D. Tata, TCS has grown into one of the world's largest IT companies, serving over 45 countries worldwide. With over 500k employees, TCS offers a wide range of services, including...

Job DescriptionCompany OverviewGenpact is a global leader in digital transformation and business process management services. We work with clients to design, build, and run more agile, adaptive, and intelligent businesses.Job SummaryWe are seeking an experienced Service Desk Lead – IT Support Specialist to join our team in Hyderabad. The successful...

Job Overview:">The Senior Managed Services Service Desk Agent plays a critical role in delivering exceptional customer service and support to our clients.">This role requires a high level of technical knowledge, problem-solving skills, and effective communication skills to resolve complex issues and provide timely updates to clients.">Responsibilities:">The...

The Integrated Services – Service Desk Technician role at NTT DATA provides first-line support to resolve customer queries, complaints, and basic problem resolution. This position requires interacting with customers via telephone, email, portal, and handling pre-sales and post-sales service functions.The ideal candidate will have basic to moderate-level...

Job Title: Senior IT Service Desk SpecialistJob Summary: We are looking for an experienced Senior IT Service Desk Specialist to join our team. The successful candidate will be responsible for leading the IT helpdesk operations, managing the service desk, and ensuring technical support for our employees.Responsibilities:Lead the IT Helpdesk Operations: Manage...

About the RoleWe are looking for an experienced Service Desk Team Member to join our team. In this role, you will be responsible for providing technical support to clients, resolving issues efficiently, and maintaining high levels of customer satisfaction.Responsibilities- Handle client inquiries and resolve technical issues over the phone- Troubleshoot...

We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be the first point...

Job DescriptionWe are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be...

Job Summary We are seeking a skilled Consultant – Service Desk Lead to join our team. The successful candidate will have 3-5 years of experience in service desk operations and excellent communication skills. The ideal candidate will be responsible for leading a team of Service Desk Agents, providing technical support, and ensuring high-quality customer...