Current jobs related to Service Desk Team Member - Hyderabad, Telangana - Tata Consultancy Services
-
Service Desk Team Lead
1 week ago
Hyderabad, Telangana, India NTT DATA Global Delivery Services Limited Full timeJob Summary:The Team Lead, Managed Services Client Service Desk is an entry-level subject matter expert responsible for taking accountability for the operational management of a team of service desk employees (agents and/or administrators).This role ensures client satisfaction by managing daily operations of the service desk, managing the service desk team,...
-
Service Desk Team Lead
1 week ago
Hyderabad, Telangana, India NTT DATA Global Delivery Services Limited Full timeJob SummaryWe are seeking a Service Desk Team Lead - IT Services to join our global organization.This role will be responsible for managing a team of service desk agents and administrators, ensuring client satisfaction through effective management of daily operations, and contributing to the development and improvement of the service desk.Key...
-
Service Desk Director
7 days ago
Hyderabad, Telangana, India The Hackett Group Full timeThe Hackett Group is seeking a highly skilled Service Desk Director to oversee our service desk operations. As a key member of our team, you will be responsible for managing our service desk, ensuring high customer satisfaction, and resolving technical issues efficiently.**Job Summary:**We are looking for a seasoned professional with strong technical skills...
-
Service Desk Support Professional
1 week ago
Hyderabad, Telangana, India Genpact Full timeJob DescriptionWe are seeking a highly skilled Technical Associate to join our Service Desk team as a Service Desk Support Professional. As a key member of our team, you will be responsible for ensuring the 24/7/365 availability of all systems, applications, and infrastructure.Provisioning and de-provisioning of applications following the ITIL...
-
Managed Services Client Service Desk Team Leader
2 weeks ago
Hyderabad, Telangana, India NTT DATA Global Delivery Services Limited Full timeKey ResponsibilitiesManage a team of junior service desk agents and administrators, ensuring effective resource allocation and achievement of key performance indicators (KPIs).Contribute to the management of tickets or calls logged at the service desk, ensuring accurate registration and categorization.Take ownership of incident resolution, collaborating with...
-
IT Service Desk Professional
6 days ago
Hyderabad, Telangana, India Genpact Full timeWe are seeking an IT Service Desk Professional to join our team at Genpact. As an IT Service Desk Professional, you will be responsible for providing technical support to clients across various channels, including phone, email, and chat.Key Responsibilities:Handle Voice and Non-Voice tickets simultaneouslyResponsible for executive leadership and Board...
-
IT Service Desk Manager
1 week ago
Hyderabad, Telangana, India Zensar Full timeAbout the RoleZensar is seeking an IT Service Desk Manager to oversee our IT service desk operations. As an IT Service Desk Manager, you will be responsible for managing our IT service desk team and ensuring that we provide high-quality support to our clients.You will be responsible for monitoring the performance and capacity of our computer systems and IT...
-
Service Desk Engineer
5 days ago
Hyderabad, Telangana, India People Prime Worldwide Full timeAbout Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job...
-
Service Desk Manager
2 weeks ago
Hyderabad, Telangana, India NTT DATA Global Delivery Services Limited Full timeJob Overview:">The Senior Managed Services Service Desk Agent plays a critical role in delivering exceptional customer service and support to our clients.">This role requires a high level of technical knowledge, problem-solving skills, and effective communication skills to resolve complex issues and provide timely updates to clients.">Responsibilities:">The...
-
Technical Lead
6 days ago
Hyderabad, Telangana, India The Hackett Group Full timeWe are seeking a highly skilled and experienced IT professional to fill the role of Team Lead at The Hackett Group. As a key member of our IT team, you will be responsible for leading and managing our service desk operations, providing technical support and guidance to our employees, and overseeing various IT projects.About the TeamOur IT team is dedicated...
-
Service Desk Specialist
6 days ago
Hyderabad, Telangana, India People Prime Worldwide Full timeAbout Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job...
-
Service Desk Engineer
7 days ago
Hyderabad, Telangana, India People Prime Worldwide Full timeAbout Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.Job...
-
Service Desk Lead Consultant
4 days ago
Hyderabad, Telangana, India Genpact Full timeWe are seeking a highly skilled and experienced Service Desk Lead to join our team at Genpact. As a Service Desk Lead, you will be responsible for providing exceptional customer service and technical support to our clients. You will work closely with our IT infrastructure technical teams to resolve complex technical issues and ensure seamless delivery of...
-
Service Desk Operations Manager
6 days ago
Hyderabad, Telangana, India NTT DATA Global Delivery Services Limited Full timeJob RequirementsWe're looking for a highly motivated and experienced IT Service Management Lead to join our team. As a key member of our Managed Services operation, you will be responsible for leading a team of service desk employees in delivering exceptional client experiences.Key Skills and QualificationsStrong understanding of IT operations and company...
-
Service Desk Specialist
1 week ago
Hyderabad, Telangana, India NTT DATA Global Delivery Services Limited Full timeAbout NTT DATA Global Delivery Services LimitedNTT DATA is a leading provider of digital and AI infrastructure. We are committed to helping clients innovate, optimize and transform for long-term success.Job OverviewThe Integrated Services - Service Desk Technician (L1) role provides first line support to resolve customer queries, complaints, basic problem...
-
Service Desk Support Specialist
7 days ago
Hyderabad, Telangana, India People Prime Worldwide Full timeWe are seeking a skilled Service Desk Support Specialist to join our team at People Prime Worldwide. As a key member of our IT department, you will be responsible for providing first-level support to end-users via email or phone.The ideal candidate will have excellent communication skills and the ability to explain technical concepts in a clear and concise...
-
3 Days Left Service Desk Team Lead
3 days ago
Hyderabad, Telangana, India intouchcx Full timeJob DescriptionAbout the JobAs the Service Desk Team Lead Remote Support, you will oversee a team of remote support analysts, ensuring the delivery of high-quality technical support to end-users. This role includes team leadership, performance management, escalations, and continuous process improvement in a remote support environment.As a Service Desk Team...
-
Service Desk Team Leader
3 weeks ago
Hyderabad, Telangana, India Cubic Corporation Full timeJob DescriptionBusiness Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led...
-
Senior IT Service Desk Specialist
2 weeks ago
Hyderabad, Telangana, India The Hackett Group Full timeJob Title: Senior IT Service Desk SpecialistJob Summary: We are looking for an experienced Senior IT Service Desk Specialist to join our team. The successful candidate will be responsible for leading the IT helpdesk operations, managing the service desk, and ensuring technical support for our employees.Responsibilities:Lead the IT Helpdesk Operations: Manage...
-
Service Desk Excellence Specialist
1 day ago
Hyderabad, Telangana, India intouchcx Full timeAbout the JobWe are seeking a highly skilled IT professional to lead our 24/7 Global Service Desk team. As an Assistant Manager, you will be responsible for delivering exceptional service support to global users and driving performance, metrics, and process compliance in line with ITIL standards.Key ResponsibilitiesLead the day-to-day operations of a 24/7...
Service Desk Team Member
3 weeks ago
We are looking for an experienced Service Desk Team Member to join our team. In this role, you will be responsible for providing technical support to clients, resolving issues efficiently, and maintaining high levels of customer satisfaction.
Responsibilities
- Handle client inquiries and resolve technical issues over the phone
- Troubleshoot hardware and software problems for desktops and laptops
- Collaborate with internal teams to resolve complex issues
Requirements
- 3-6 years of experience in IT help desk or technical support
- Excellent communication skills and ability to work in a team environment
- Ability to adapt to new technologies and processes
Benefits
- Competitive salary and bonus structure
- Comprehensive health insurance and retirement plan
- Opportunities for professional growth and development
Why Join Our Team
Tata Consultancy Services is a renowned IT company that values innovation, teamwork, and customer satisfaction. We offer a dynamic work environment, exciting projects, and opportunities to learn from industry experts. If you're passionate about technology and customer service, we'd love to welcome you to our team.
Application Instructions
Please submit your application through our website, including your resume and cover letter.
