Consultant – Service Desk Lead

Consultant – Service Desk Lead Location: Hyderabad Experience: 3-5 years Very good Communication Required – Communication round will be involved Immediate joiners Preferred. Kindly share resume to with Sub of "Service Desk" along with notice period. Responsibilities · The level 2 point of contact for tier 1 Service Desk Agents · Responsible...

Consultant – Service Desk LeadLocation: HyderabadExperience: 3-5 yearsVery good Communication Required – Communication round will be involvedImmediate joiners Preferred. Kindly share resume to nsenthil.kumar@genpact.com with Sub of "Service Desk" along with notice period.Responsibilities· The level 2 point of contact for tier 1 Service Desk Agents·...

Consultant – Service Desk Lead Location: HyderabadExperience: 3-5 yearsVery good communication required - Communication round will be involvedImmediate joiners preferred.Responsibilities:The level 2 point of contact for tier 1 Service Desk Agents. Responsible for second-level advisor and internal support, setting up, testing, upgrading, troubleshooting,...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Job DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...

Job DescriptionCompany OverviewGenpact is a global leader in digital transformation and business process management services. We work with clients to design, build, and run more agile, adaptive, and intelligent businesses.Job SummaryWe are seeking an experienced Service Desk Lead – IT Support Specialist to join our team in Hyderabad. The successful...

Milestone Technologies, Inc. is seeking a Service Desk Technician Lead to assist with Remote Support Team Management for our client. Our goal is to deliver excellent technical support with outstanding customer service and timeliness. This position is part of the IT team so candidates must be passionate about technology and can thrive in a fast paced and...

About UsTata Consultancy Services Limited (TCS) is a multinational IT consulting and business solutions organization headquartered in Mumbai, India. Founded in 1968 by J.R.D. Tata, TCS has grown into one of the world's largest IT companies, serving over 45 countries worldwide. With over 500k employees, TCS offers a wide range of services, including...

Job Title: Senior IT Service Desk SpecialistJob Summary: We are looking for an experienced Senior IT Service Desk Specialist to join our team. The successful candidate will be responsible for leading the IT helpdesk operations, managing the service desk, and ensuring technical support for our employees.Responsibilities:Lead the IT Helpdesk Operations: Manage...

Company OverviewTata Consultancy Services (TCS) is a leading global IT services company that has been at the forefront of innovation for over five decades. Our mission is to harness the power of technology to make businesses successful and societies better. At TCS, we believe in empowering individuals to achieve their full potential.Job DescriptionWe are...

We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be the first point...

Job DescriptionWe are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be...

Job DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.Your day at NTT DATAThe...

Job DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.Your day at NTT DATAThe...

About the RoleWe are looking for an experienced Service Desk Team Member to join our team. In this role, you will be responsible for providing technical support to clients, resolving issues efficiently, and maintaining high levels of customer satisfaction.Responsibilities- Handle client inquiries and resolve technical issues over the phone- Troubleshoot...

The Integrated Services – Service Desk Technician role at NTT DATA provides first-line support to resolve customer queries, complaints, and basic problem resolution. This position requires interacting with customers via telephone, email, portal, and handling pre-sales and post-sales service functions.The ideal candidate will have basic to moderate-level...

Job SummaryIT Help Desk Professional needed to provide technical support to clients, troubleshoot issues, and maintain high customer satisfaction. Key Tasks- Respond to client inquiries and resolve technical issues over the phone- Troubleshoot hardware and software problems for desktops and laptops- Collaborate with internal teams to resolve complex...

Job DescriptionPosition Objectives:- Lead a team to deliver world-class technical support to our global client base.- Ensure prompt, effective, and personable resolution of application and system-related issues.- Drive client retention by maximizing the value clients derive from AmplifAI Solutions.- Conduct in-depth analysis of data discrepancies and...

Job ProfileAs a Service Desk Technical Support Specialist at Tata Consultancy Services, you will play a critical role in delivering exceptional customer experiences. This role involves handling incoming calls, emails, or chats from customers, identifying their issues, and providing effective solutions. Your primary objective will be to provide timely and...

What You'll Be DoingYou will be responsible for managing a team of service desk employees, ensuring effective resource allocation, attendance, and achievement of KPIs. Your role will involve contributing to the management of tickets or calls logged at the service desk, taking ownership of incident resolution, and collaborating with relevant teams to deliver...