Workday Platform Specialist

7 days ago

Ahmedabad, Gujarat, India beBeeWorkday Full time ₹ 8,00,000 - ₹ 15,00,000
Workday Support Consultant

We are seeking an experienced Workday support consultant to provide functional and technical support for our client's platform.

About the Role

This role involves managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

Main Responsibilities
  • Support Delivery: Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Integration Management: Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Collaboration: Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Configuration Management: Assist with configuration changes, enhancements, and release management.
  • Assessment and Planning: Conduct impact assessments for Workday updates and new functionality.
  • Documentation: Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • User Training: Provide user training and guidance as needed.
Requirements
  • Experience: 3+ years' experience working with Workday in a support or consulting capacity.
  • Technical Knowledge: Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Integration Experience: Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Security and Reporting: Familiarity with Workday security, reporting, and calculated fields.
  • Analytical and Troubleshooting Skills: Strong analytical and troubleshooting skills with a customer service mindset.
  • Communication Skills: Excellent communication skills and ability to work effectively with remote teams.
  • Australian Payroll Experience: Previous experience supporting Australian payroll and compliance (desirable).

To be considered for this role, please send your updated CV to us.

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