Virtual Desktop Systems Engineer

5 days ago


Bengaluru, Karnataka, India Iron Mountain Full time
About the Role

Iron Mountain is seeking a skilled Virtual Desktop Systems Engineer to join our team. As a key member of our IT infrastructure team, you will be responsible for managing and maintaining the security, functionality, and software compliance of end-users' virtual workstations and server infrastructure.

Key Responsibilities
  • Manage and maintain Citrix, Nutanix/Dizzion VDI, and Cameyo virtual infrastructures to ensure optimal performance and availability to users and clients.
  • Provide technical support and guidance to other infrastructure support teams and undertake all day-to-day operation activities.
  • Manage all aspects of virtual workstation and server infrastructure patching and compliance requirements.
  • Manage and maintain the Citrix, Dizzion, and Cameyo infrastructure and applications, ensuring they are kept up to date and used throughout the organization to drive improvements and growth.
  • Provide reporting data for any audits/security requirements.
  • Act as a resource/guide/coordinator for colleagues and drive initiatives and change.
  • Create new and maintain existing process and technical documentation.
  • Evaluate newly introduced and emerging endpoint technologies for their potential introduction into Iron Mountain's technology footprint.
  • Ensure all endpoints are built to a documented standard and hardened to satisfy requirements.
Requirements
  • Bachelor's degree or equivalent experience.
  • 2+ years of relevant experience as a Citrix administrator.
  • Team coordinating skills.
  • Excellent written and oral communication in English and local languages.
  • In-depth knowledge of Citrix, Nutanix/Dizzion VDI, and Cameyo.
  • Experience with Citrix policies and security configurations.
  • Strong understanding of Citrix XenApp and XenDesktop technologies.
  • Knowledge of vulnerability management and maintaining security compliance.
  • Experience using ITSM tools such as ServiceNow.
  • Experience with Microsoft AD and Group Policy.
  • Good understanding of G Suite products.
  • Highly experienced troubleshooting skills.
  • Understanding of PowerShell/PowerCLI scripting.
  • Experience in supporting Win10, 11, and a good understanding of Server operating systems.
  • Experience in building and maintaining effective working relationships and working effectively in a global team environment.
  • Innovative thinker and creative problem-solver.
What We Offer

Iron Mountain offers a dynamic and challenging work environment with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.



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