Desktop Systems Engineer
1 day ago
Job Summary
We are seeking a skilled Desktop Systems Engineer to join our team at Iron Mountain. As a key member of our IT department, you will be responsible for maintaining the security, functionality, and hardware/software compliance of end-users' physical and virtual workstations.
Key Responsibilities
- Provide technical support and guidance to other infrastructure support teams and clients.
- Manage workstation vulnerability and security management.
- Configure and maintain hardware and software imaging processes to meet organizational standards.
- Setup and configure automatic software installation, update, and uninstallation across all operating systems.
- Manage workstation patching and compliance requirements.
- Provide in-depth technical support for operating systems, including installation, configuration, and troubleshooting.
- Investigate and adopt automation to eliminate repetitive tasks and processes.
- Manage and maintain Tanium and Kandji infrastructure applications.
- Provide reporting data for audits and security requirements.
Requirements
- Bachelor's degree or equivalent experience.
- 1-2 years of relevant experience as a Desktop Systems Engineer or Desktop Support Engineer.
- Excellent written and oral communication skills in English and local languages.
- Knowledge of Tanium, vulnerability management, and security compliance.
- Experience with Kandji, ITSM tools, and Papercut print infrastructure.
- Good understanding of G suite products and PowerShell/PowerCLI scripting.
About Iron Mountain
We are a leading provider of records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We partner with customers around the world to preserve their valuable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
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