Virtual Desktop Infrastructure and Collaboration Solutions Lead
1 month ago
About Voya India
Voya India, a pioneer in transforming the financial services customer experience, seeks a skilled professional to lead its Virtual Desktop Infrastructure (VDI) and collaboration solutions. This role requires expertise in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes.
Key Responsibilities:
Develop and execute strategies for VDI, SharePoint, and Exchange/Office 365 environments to support business growth and digital transformation.
Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
Oversee the architecture, deployment, and management of VDI solutions, ensuring scalability, security, and high availability.
Drive continuous improvement and optimization of VDI performance and user experience.
Lead the design, deployment, and administration of SharePoint environments, including on-premises and SharePoint Online.
Ensure effective document management, collaboration, and workflow automation through SharePoint solutions.
Manage SharePoint upgrades, migrations, and integration with other enterprise systems.
Manage and optimize Exchange and Office 365 environments, ensuring efficient email and collaboration services.
Lead the migration and management of hybrid Exchange/Office 365 environments.
Ensure compliance, security, and data protection standards are met within the Office 365 and Exchange infrastructure.
Implement best practices for incident, problem, and change management, ensuring minimal service disruption.
Lead the resolution of complex technical issues and ensure timely escalation when necessary.
Ensure that all environments meet regulatory requirements, including data privacy and security best practices.
Collaborate with cross-functional teams to ensure seamless integration of systems.
Provide regular status updates to senior leadership and business stakeholders.
Mentor and guide a team of engineers and administrators, fostering a collaborative and high-performing environment.
Provide training and professional development opportunities for team members to enhance their skills.
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