Virtual Desktop Infrastructure Architect

7 days ago

Bengaluru, Karnataka, India Voya India Full time
About VOYA INDIA
Voya India, formerly known as VFI SLK, is a pioneer in transforming the financial services customer experience through technology, innovation, and human creativity. We deliver cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes.

Key Responsibilities:
- Lead and manage teams responsible for VDI, SharePoint, Exchange, and Office 365 platforms.
- Define and drive the strategy for VDI, SharePoint, and Exchange/Office 365 environments to support business growth and digital transformation.
- Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
- Oversee the architecture, deployment, and management of Virtual Desktop Infrastructure (VDI) solutions.
- Ensure scalability, security, and high availability of VDI platforms (e.g., VMware Horizon, Azure AVS).
- Drive continuous improvement and optimization of VDI performance and user experience.
- Lead the design, deployment, and administration of SharePoint environments, including on-premises and SharePoint Online.
- Ensure effective document management, collaboration, and workflow automation through SharePoint solutions.
- Manage SharePoint upgrades, migrations, and integration with other enterprise systems.
- Manage and optimize Exchange and Office 365 environments, ensuring efficient email and collaboration services.
- Lead the migration and management of hybrid Exchange/Office 365 environments.
- Ensure compliance, security, and data protection standards are met within the Office 365 and Exchange infrastructure.
- Ensure the smooth operation, maintenance, and monitoring of VDI, SharePoint, and Exchange/Office 365 platforms.
- Implement best practices for incident, problem, and change management, ensuring minimal service disruption.
- Lead the resolution of complex technical issues and ensure timely escalation when necessary.
- Ensure that all environments meet regulatory requirements, including data privacy and security best practices.
- Collaborate with cross-functional teams, including network, security, and cloud teams, to ensure seamless integration of systems.
- Provide regular status updates to senior leadership and business stakeholders.
- Mentor and guide a team of engineers and administrators, fostering a collaborative and high-performing environment.
- Provide training and professional development opportunities for team members to enhance their skills.

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