
Strategic Software Implementation Leader
1 week ago
Implementation Operations Manager
Job Description:A seasoned operations professional is needed to lead the management of complex software implementations across multiple regions. This is a high-growth environment with a focus on healthcare technology.
Key Responsibilities:
- Oversee the full lifecycle of implementation projects, from planning to post-go live support.
- Manage end-to-end image migration efforts, ensuring accuracy and minimal downtime.
- Build and refine processes for smoother onboarding, faster image conversions, better sensor monitoring, and increased adoption of the imaging platform.
- Coordinate cross-functionally with Product, Engineering, and Customer Success teams.
- Ensure comprehensive documentation of implementation processes and client configurations.
- Provide regular reports on operational performance and project status to Leadership.
- Mentor and coach team members, conduct performance evaluations, and foster a culture of ownership, collaboration, and accountability.
Requirements:
- 8+ years of experience in operations management, with at least 3 years in leading software implementations.
- Experience working in a high-growth, SaaS-based or healthcare technology environment.
- Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano, DICOM).
- Excellent communication and leadership skills to manage large teams and client interactions.
Benefits:
This role offers a unique opportunity to grow professionally and make a significant impact in the industry.
Others:
The ideal candidate will possess excellent problem-solving skills, be able to work independently, and have a strong passion for delivering results-driven solutions.
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