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3 days ago
The primary objective of this role is to identify complex problems, develop effective solutions, document project requirements, and communicate strategic directions for new and existing airline products.
Key Responsibilities:- ATPCO Expertise: Strong knowledge of ATPCO Automated Rules processing is essential.
- Customer Solutions: Work directly with airlines to provide innovative solutions for shopping, pricing, reissues, and refunds using ATPCO fares and rules.
- Project Management: Manage projects through concept development, implementation, focusing on shopping, pricing, reissues, and refunds.
- Documentation: Create project requirements documents, functional requirements documents, and high-level workflow technical design documentation.
- Launch Support: Assist in implementing and launching systems and applications projects, including managing pilots and beta tests.
- Education: Bachelor's degree with 3+ years' experience in the travel industry (preferably with an airline reservation system, GDS, or travel agency).
- Skills: Explicit ATPCO Automated Rules processing, strong business requirements gathering and documentation capabilities, strong analytical, critical thinking, and problem-solving skills are required.
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