Quality Assurance Manager
2 weeks ago
This role is responsible for leading the quality department and maintaining the Quality Management System (QMS) by collaborating with production teams to ensure zero customer complaints.
Key Responsibilities:
- Ensure adherence to quality standards and improve quality at in-process supplier quality.
- Timely update documentation as per IATF 16949:2016.
- Conduct process audits, inform nonconformities, and validate processes for new machines.
- Track and monitor quality targets versus actual performance.
- Conduct root cause analysis and take corrective measures for customer complaints.
- Implement corrective actions for closure of customer complaints.
- Improve supplier performance through training and support for upgradation.
- Track EBITDA performance, customer debit notes, and quality costs incurred due to faulty supplies.
- Identify and reduce process rejection by analyzing data, processes, and materials.
- Conduct DOE studies at critical processes.
- Ensure discipline is maintained at processes through GEMBA layered audits, trainings, and escalations.
Requirements:
- B.E. or B. Tech in Mechanical Engineering.
- 56 years of experience in quality functions, cross-functional teams, and high-influential skills.
- Experience in in-process and final quality, QMS IATF, and ISO.
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