
Service Delivery Specialist
2 days ago
We are seeking a skilled Service Management professional to fill this key role at our organization. The ideal candidate will have a bachelor's degree in Computer Science or a related field and 2+ years of experience in providing customer-facing technical support, preferably with Web-based products or e-commerce.
Key Responsibilities:- Provide technical support to customers via phone, email, or chat, ensuring prompt resolution of issues and excellent communication skills.
- Analyze log files and standard debugging concepts to troubleshoot problems efficiently.
- Familiarize yourself with tools and practices such as incident management, knowledge base, defect & escalation management.
- Previous experience working with the ServiceNow platform is highly desired, including Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals.
- Troubleshoot web applications and JavaScript code effectively.
- 2+ years of ServiceNow Development/Admin Experience is mandatory.
- Excellent analytical and problem-solving skills, with a creative approach to resolving complex issues.
- Strong communication skills, both verbal and written.
-
Expert Cloud Service Delivery Specialist
2 days ago
Hyderabad, Telangana, India beBeeCloudService Full time ₹ 15,00,000 - ₹ 25,00,000Cloud Service Specialist Job OverviewWe are seeking a highly skilled Cloud Service Specialist to implement Oracle Field Service Cloud (OFSC) functionalities, including role/screens, activity scheduling, and quota/capacity management.Key Responsibilities:Design and develop OFSC configurations for seamless integration with ticketing/work order management...
-
Managed Services Client Delivery Specialist
4 days ago
Hyderabad, Telangana, India NTT Ltd. Full time US$ 90,000 - US$ 1,20,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Managed...
-
Service Delivery Specialist
1 day ago
Hyderabad, Telangana, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Opportunity:We are seeking an experienced professional to oversee the operational functions of our Professional Services unit. As Operations Manager, you will be responsible for collaborating closely with senior leadership, project managers, regional operations, People office and Finance to drive continuous improvement and scalability within our services...
-
IT Service Delivery Expert
3 days ago
Hyderabad, Telangana, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000Senior IT Service Operations SpecialistThe Senior IT Service Operations Specialist provides advanced support for IT service operations, including help desk support, troubleshooting, and customer satisfaction.Key Responsibilities:Manage complex tickets, resolve issues, and ensure the smooth operation of IT services.Ensure all incidents, service requests, and...
-
Service Delivery Manager
4 weeks ago
Hyderabad, Telangana, India Sampoorna Consultants Pvt. Ltd Full timeKey Responsibilities :- Manage day-to-day service delivery for Skytap AIX infrastructure as the primary environment, ensuring high availability and business continuity.- Oversee incident, problem, and change management processes following ITIL best practices.- Conduct periodic capacity planning, performance reviews, and infrastructure health checks across...
-
Director of Service Delivery
2 days ago
Hyderabad, Telangana, India beBeeFacilities Full time ₹ 25,00,000 - ₹ 35,00,000About This RoleThe ideal candidate will oversee service delivery for clients, ensuring smooth facilities operations. This involves managing technical and soft services, security, transportation, cafeteria management, statutory compliance, vendor relations, procurement, finance, events, parking management, and guest experiences.Key Responsibilities:Develop...
-
Senior Service Delivery Manager
2 days ago
Hyderabad, Telangana, India Aptimized Full timeSenior Service Delivery ManagerLocation: Hyderabad, IndiaReports to: CTODepartment: Global Delivery, Service Delivery GroupBudget/Revenue Responsibility: YesTeam Size: 100+ indirect reportsPosition SummaryThe Senior Service Delivery Manager is a senior leadership role within the Global Delivery department at Aptimized, responsible for managing all aspects of...
-
Senior Service Delivery Manager
3 weeks ago
Hyderabad, Telangana, India GreenLantern IT Solutions(P)Ltd. Full timePosition: Senior Service Delivery ManagerLocation: VijayawadaEmployment Type: Full-Time | Immediate JoiningRole Overview:We are seeking a highly experienced Senior Service Delivery Manager to lead customer engagements, ensure seamless project delivery, and manage operational excellence. The ideal candidate will have strong client-facing skills, proven...
-
Project Manager- Service Delivery
4 weeks ago
Hyderabad, Telangana, India Egen Full timeProject Manager - Service Delivery About Egen: Egen is a fast-growing and entrepreneurial company with a data-first mindset.We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights.We are committed to being a...
-
Project Manager- Service Delivery
3 weeks ago
Hyderabad, Telangana, India Egen Full timeProject Manager - Service DeliveryAbout Egen: Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a...