Student Success Coordinator

4 days ago

Kottayam, Kerala, India beBeeStudentCounselor Full time ₹ 7,00,000 - ₹ 10,00,000
Transform Lives through Education

ApplyAZ Inc. is a leading EdTech company helping students access tuition-free degree paths in Italy for both bachelor's and master's programs.

We are hiring a Student Counselor to nurture & convert our qualified leads into paid customers, onboard and support each student end-to-end, maintain customer relationships, and execute targeted outbound to partners, influencers, and ambassadors.

Key Responsibilities:
  • Drive Conversions: Convert qualified inbound leads to paid enrollments via phone, WhatsApp, email, and video; own the funnel from first touch to payment.
  • Own Onboarding: Guide students through documents, timelines, and milestones; coordinate handoffs with operations through the visa stage.
  • CRM Excellence: Operate in Intercom (or similar) with rigorous pipeline hygiene, activity logging, segments/views, sequences, and weekly reporting.
  • Partner Outreach: Conduct targeted outbound to schools, counselors, influencers, and ambassadors to generate referrals and co-marketing.
  • Educate & Guide: Clearly explain pathways, timelines, and expectations; handle objections on fees, fit, and safety.
  • Achieve Targets: Meet or exceed monthly conversion and collection goals.
  • Report Progress: Publish weekly dashboards on response times, contact attempts, show-up rate, conversion, and revenue collected.
  • Maintain Integrity: Engage only consented leads; keep records accurate and complete.
Qualifications and Skills:
  • Experience Required: 3–6+ years in study-abroad/education services sales for the Indian market with consistent conversions.
  • Proven Track Record: Demonstrated success in closing paid enrollments and meeting monthly targets.
  • CRM Proficiency: Intercom preferred; HubSpot/Zoho/Salesforce a plus.
  • Tech-Savvy: Google Workspace, WhatsApp Business, basic GA4/Clarity awareness, spreadsheets; comfort with call recording/QA.
  • Communication: Strong English and Hindi; additional Indian languages are a plus.
  • Results-Oriented: Data-driven mindset with command of funnel math (attempts, connects, show-ups, close rate, collection rate).

Why Join ApplyAZ?

  • Help transform lives by providing world-class, low-cost education in Italy.
  • Work within a streamlined, tech-enabled process.
  • Join a fast-growing team with clear performance paths.
  • Enjoy a remote role aligned to IST hours.
  • Attractive rewards including fixed monthly payments and performance incentives.

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