Client Relationship Manager

1 week ago


Vadodara, Gujarat, India Visionield Realty Full time
Job Title: Client Relationship Manager

Visionield Realty is seeking a skilled Client Relationship Manager to oversee and manage sales activities for assigned residential projects. The ideal candidate will be responsible for ensuring sales targets are met or exceeded and revenue generation is happening.

Key Responsibilities:
  • Customer Satisfaction: Deliver a consistently positive experience to all clients, enhancing overall customer satisfaction.
  • Client Profiling: Effectively qualify and profile clients to accurately understand their specific needs and preferences related to property requirements.
  • Client Engagement: Increase the number of follow-up visits by engaging clients meaningfully, thereby building trust and progressing them through the sales funnel.
  • Sales Contributions: Directly contribute to meeting and exceeding sales and revenue targets by efficiently converting leads into customers.
Day-to-Day Responsibilities:
  • Lead Management: Proactively contact leads from digital campaigns to discuss their property requirements, including type, location, budget, and timeline.
  • Client Education & Engagement: Educate potential clients on project features, benefits, and overall value, addressing queries to enhance understanding and interest.
  • Communication & Follow-ups: Schedule and confirm site visits, providing directions and ensuring punctuality, and follow up post-visit to resolve any lingering questions and solidify interest.
Requirements:
  • Professionalism & Customer Service: Uphold high standards of professionalism and customer service, consistently creating a welcoming and respectful environment for all clients.

Keywords: sales, customer, customer satisfaction, customer service, real estate, CRM, management



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