Academic Support Specialist

2 days ago

Mohali, Punjab, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Job Opportunity

The Study Counselor plays a vital role in addressing customer inquiries, resolving complaints and escalating complex issues.

Key Responsibilities:

  • Efficiently handle customer calls and respond to inquiries ensuring timely resolutions.
  • Maintain records of customer interactions and conduct follow-ups as required.
  • Provide accurate information to assist customers in resolving their concerns effectively.
  • Achieve performance targets by collaborating with other departments to address complex matters.

Requirements:

  • Meet minimum qualification and experience criteria for the position.
  • Address customer questions, resolve complaints and escalate complicated issues when necessary.

This is an excellent opportunity for individuals who are passionate about education and customer service.

Becoming a Study Counselor offers a chance to work in a dynamic environment where you can utilize your skills to make a positive impact on customers. Our ideal candidate will possess excellent communication skills, be able to multitask and maintain accuracy while working under pressure. If you are looking for a challenging yet rewarding role, this could be the perfect fit for you.

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