Academic Operations Manager

3 days ago

Mohali, Punjab, India beBeeAcademic Full time US$ 90,000 - US$ 1,20,000
Job Title: Academic Operations Manager

This is a dynamic opportunity to play a key role in the development and delivery of academic operations, ensuring seamless support for students and faculty.

Responsibilities:
  • Coordinate timely and accurate course setup, including LMS integration and material uploads.
  • Collect and track grading and component closure, ensuring compliance with academic timelines.
  • Liaise with Exams, Programs, and IAA teams to ensure compliance with internal audits and timely grade release.
  • Own the AA allocation/scheduling process for courses, exams, invigilation, and tutorials.
  • Troubleshoot operational bottlenecks by identifying issues early and independently resolving them or escalating where needed.
  • Regularly collect and analyze feedback from faculty, students, and institutional partners to improve service quality.

The successful candidate will have prior experience as a teaching assistant, faculty member, or working in academic operations. Strong data analysis skills are essential, as well as the ability to juggle multiple priorities, meet deadlines, and handle last-minute escalations.

The team is seeking someone who is highly organized, adaptable, and able to work effectively across levels. A strong communicator with excellent interpersonal skills, they will be able to coordinate tasks and activities with stakeholders. Proficiency in Moodle (LMS), Salesforce, Excel/Google Sheets, and calendar scheduling tools is required.

Key Responsibilities:
  • Academic and Course Management
  • AA Recruitment Oversight and Development
  • Advising and Student Engagement
  • Technology and Process Management
  • Process Improvement and Ownership
Benefits:
  • Professional growth and development opportunities
  • A dynamic and supportive work environment
  • Opportunities to contribute to the success of students and faculty

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