Customer Service Operations Manager

As a Team Lead for our Customer Service division, you will play a pivotal role in overseeing the day-to-day operations of our team. Your primary responsibility will be to ensure that we maintain high service levels and drive process improvements to enhance customer satisfaction.Key Responsibilities:Manage email and chat processes 24/7, ensuring timely...

Service Operations ManagerWe are seeking an experienced Service Operations Manager to lead our service operations team and ensure the delivery of high-quality services to our customers. The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor relationships, and spare parts/stock management.Key...

Job Title: Senior Customer Service Operations SpecialistAs a Senior Customer Service Operations Specialist, you will play a crucial role in ensuring a premium customer service experience across various channels. Your expertise in vendor management and process optimization will drive business growth and efficiency.**Key Responsibilities:**Manage BPO/vendor...

We are seeking a proactive and customer-focused professional to manage our international customer support operations.Key Responsibilities:Handle inbound and outbound customer communication via email, chat, and other digital channels for international customers.Resolve customer queries related to products, services, orders, payments with accuracy and...

About the RoleThis is a full-time on-site position for a Service Coordinator based in Gurugram. The primary responsibility involves managing and coordinating service requests, liaising with service partners, and ensuring timely resolution of customer issues.Key ResponsibilitiesHandle customer inquiries via inbound/outbound calls, WhatsApp, and email...

Job Title: IT Service Desk Operations ManagerThis is a critical role for ensuring seamless service delivery and optimal IT processes.We are seeking an experienced professional to manage our service desk operations, leveraging expertise in incident management, Service Now platform, Windows systems, and networking infrastructure.The successful candidate will...

Job Title: Operations Manager Role Overview:This role is with a service provider of on-demand home services. We are seeking an experienced and results-driven Operations Manager to lead and manage day-to-day operations in a specific region.Key Responsibilities:Oversight of operational metrics and performance standards across a defined territory.Leadership of...

Job Title: Customer Support Representative">We are seeking an experienced and proactive individual to handle customer inquiries with empathy and efficiency, ensuring a smooth and positive experience.">The ideal candidate will be responsible for resolving issues promptly while maintaining a professional attitude, handling follow-ups, data management, and...

Job Title: Warehouse HeadLocation: Western RegionRole OverviewWe are seeking a highly experienced and result-oriented professional to lead our West Region operations. The role requires strong expertise in end-to-end warehouse operations management, customer handling, and solution design.The ideal candidate must have deep operational knowledge, strong...

Job OpportunityGuest Relations Executive PositionThis is a unique chance to join our team and take on the role of Guest Relations Executive. As a key member of our staff, you will be responsible for interacting with guests in a positive and professional manner.Main Responsibilities:Handling Customer Feedback - Gather feedback from guests and use it to...