Technical Backend Support Professional
2 weeks ago
To excel in this role, you should have:
- More than 5 years of experience in IT with a minimum 2 years in Citrix administration
- Expert knowledge of Citrix XenServer, Citrix XenDesktop, PVS, StoreFront, NetScaler, and Citrix Cloud
- Good knowledge of SCCM, SCOM, PowerShell, Storage, Network, and MS Windows platforms
- Desired skills: basic knowledge of MS SQL, certification in Citrix, good knowledge of administration of NetScaler & StoreFront, troubleshooting Citrix based problems, and ability to plan and execute patch plan for SQL server
The successful candidate will be responsible for:
- Providing technical support and expertise for our Citrix environment
- Installation, configuration, and management of XenDesktop farm
- Creation of Citrix VM/Clone and providing them via provisioning server
- Backup and hot fix installation on XenServer
- Publishing applications via Citrix Studio
- Handling escalated tickets from Field IT or Service Desk
- Building and testing Citrix/WTS software packages
- Supporting and maintaining test & production environment
- Maintaining access to the gateway via Citrix NetScaler for authorized users
The estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience.
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