Customer Relationship Expert

1 week ago


Mumbai, Maharashtra, India BAY LEAF HR Solutions Pvt Ltd Full time

We are seeking a skilled Customer Relationship Expert to join our team at BAY LEAF HR Solutions Pvt Ltd. This role is ideal for individuals who enjoy building strong relationships with clients and driving business growth.

Key Responsibilities:

  • Understand customer needs and develop plans to address them.
  • Identify key staff in client companies to cultivate profitable relationships.
  • Resolve customer complaints quickly and effectively.
  • Forward upselling and cross-selling opportunities to the sales team.
  • Promote high-quality sales, supply, and customer service processes.
  • Aim to preserve customers and renew contracts.
  • Approach potential customers to establish relationships.
  • Gain solid knowledge of competitors.

This role requires 1 to 2 years of experience in the mortgage loan, home loan, and LAP industries. If you have a passion for building relationships and driving business growth, we encourage you to apply.



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